Postage & Delivery

Australia Wide Retail Sales

PLEASE CONTACT US PRIOR TO SENDING ANY CHEQUES OR MONEY ORDERS FREECALL 1800 502 644

Pet Pals is giving you, our valued customers, FREE DELIVERY to Australian eastern mainland states, with all purchases over $80  ALL OTHER STATES WILL GO BY WEIGHT AFTER YOU HAVE SUBMITTED YOUR ORDER WE WILL CONTACT YOU. YOU JUST CONTACT US VIA EMAIL BEFORE PURCHASING AND WE QUOTE YOU ON EXTRA FREIGHT. THEN YOU GO "ACCESSORIES" EXTRA FREIGHT AND PURCHASE THE AMOUNT REQUIRED JUST AS YOU WOULD PURCHASE A PRODUCT.

We use Fastway Express Couriers and Australia Post, your signature will be required on delivery, therefore, we recommend a work address if more convenient. If no one is available to sign for the parcel, 3 attempts will be made to deliver the parcel, upon which it will be returned to us. We do not deliver to P.O. Boxes. Please allow 3- 10 working days delivery.  We do not do COD's

For orders below $80 a fee of $6 will apply to cover postage and handling.

If there are any unexpected delays we will email you and await instructions.

Wholesale Purchasers please see wholesale site for costs. 

NEW ZEALAND CUSTOMERS PLEASE EMAIL US FOR SHIPPING INFORMATION AS WELL AS ALL OVERSEAS CUSTOMERS

WESTERN AUSTRALIA  TASMANIA  NORTHERN TERRITORY SOUTH AUSTRALIA WILL BE CHARGED DELIVERY ON FURNITURE AND BEDDING PLEASE CONTACT US FOR A QUOTE